Technical Records Specialist 2 - Boise

Our client is seeking a dependable, detail-oriented professional to support Children’s Special Health Programs. This position focuses on data management, customer service, technical support, and program reporting to help improve health outcomes for children and families.

This is a great opportunity for someone who enjoys working with data, solving problems, and supporting meaningful community health programs!

Pay and schedule: $22.00 p/h. Monday- Friday, 30-35 hours per week. Temporary assignment, up to 7 months.

What you’ll do:

• Maintain specialized databases and software used for program data collection, evaluation, and reporting

• Enter, review, and manage program records with accuracy and attention to detail

• Provide customer service and technical assistance to families, healthcare providers, and community partners

• Troubleshoot software, database, and process issues

• Extract and organize data for analysis, reports, and program evaluation

• Monitor records to identify errors and ensure data accuracy

• Conduct data quality assessments and assist with process improvements

• Interpret and explain program policies, procedures, laws, and regulations

• Research information to identify and resolve problems

• Prepare and proofread business correspondence and reports

• Collaborate with team members on program improvements and special projects

• Perform other related duties as assigned

What you’ll need:

• Strong attention to detail, accuracy, and organizational skills

• Excellent communication and customer service skills

• Experience entering, retrieving, and managing data using computerized record systems

• Experience analyzing information, researching issues, and resolving problems

• Proficiency with Microsoft Excel, Word, Outlook, and Teams

• Experience composing and proofreading professional correspondence

• Ability to identify and correct errors in databases and record systems

• Ability to understand, interpret, and apply complex policies, procedures, laws, and regulations

• Strong problem-solving and troubleshooting skills

• Ability to communicate professionally with individuals from diverse backgrounds, including during stressful situations

• Ability to work independently, manage priorities, and collaborate effectively with a team

• Willingness to learn specialized software, program procedures, and guidelines

• Ability to pass a background check and drug screening

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, age, genetic information, covered veteran status, or any other status protected by law.